Attachmate ALC Terminal Viewer
Attachmate e-Print Java Applet
Attachmate e-Print Remote
Version 3.2

Release Notes
June, 2003


This file contains late-breaking information about this release of Attachmate ALC Terminal Viewer, Attachmate e-Print Java Applet, and Attachmate e-Print Remote.

ALC Terminal Viewer and e-Print Java Applet provide browser-based access to host applications on IBM TPF hosts, Unisys 2200 Series (ClearPath IX) hosts, and other computer reservation systems.

e-Print Remote allows a custom application to send print jobs to e-Print Java Applet.

Installation Notes

Minimum Microsoft JVM Version

If you are using the Microsoft JVM, use a recent version. e-Print Java Applet was tested with Microsoft virtual machine (VM) 5.0, builds 3319 and 3802.

Installing Both HAS and myEXTRA! Presentation Services Together on UNIX

If you are installing both Host Access Server (HAS) and myEXTRA! Presentation Services, it is recommended that you install myEXTRA! Presentation Services first.

Note If you install HAS first, you will be prompted during the myEXTRA! Presentation Services install to overwrite certain files with older ones. Do not replace these files with older versions. Doing so will cause ALC Terminal Viewer and e-Print Java Applet to stop functioning.

Known Issues

e-Print Remote Documentation

To access information about the e-Print Remote Software Development Kit, go to the \mcs\components\eremote\doc folder and open eremoteapi.htm. This information is installed only if you installed e-Print Remote.

Using MCS Security Services with Netscape Communicator

Clients that use Netscape Communicator v. 6.x cannot connect to the host using Management & Control Services (MCS) Security Services.

In addition, clients that use Netscape Communicator v. 4.x can run only one secure session at a time. If you close the session, you must close the browser before reopening the session.

Using MCS Security Services with Sun JRE v. 1.3.0

If the clients use Sun Java 2 Runtime Environment (JRE) v. 1.3.0 with an e-Print Java Applet session that uses Sun JRE, the session will time out within ten minutes. To avoid this problem, have the clients upgrade to Sun JRE v. 1.3.1_02.

Closing Sessions that Use MCS Security Services

If you're using MCS Security Services, and e-Print Java Applet appears in a secondary window, you must close the printer applet window before you close the browser to end the session. If you close the browser without first closing the printer applet window, the connection with the host remains open until it times out.

Embedding an Express Terminal Viewer

You must use Presentation Integrator to embed a viewer or printer applet within a Web page. By default, ALC Terminal Viewer and e-Print Java Applet appear in a secondary window.

Changing the Font Size in an Embedded Viewer

If you change the font size for an embedded viewer using Presentation Integrator, you must also adjust the height and width of the viewer based on the font size and font face (for instance, 12-pt. Courier is not exactly the same size as 12-pt. Times New Roman). If you do not adjust the height and width, a gray area might appear around the viewer.

Printing from an Embedded Viewer

When you print from an embedded viewer's File menu, the browser, rather than the viewer, controls print job settings such as color conversion and margins. Because various browsers and versions of those browsers handle print job settings differently, the resulting print job may not use the settings you expect. To use the viewer settings when you print (to print directly from the viewer applet), right-click the viewer window and then select Print.

ALC Keyboard Map Issues

The Keyboard Remapper shows which characters are mapped to which keys. However, it does not show the code sent to the host because the viewer performs further translation based on the host type and .CNF file. If a particular character is not valid for a particular host, the key will not function; for example, some hosts do not accept the character for the exclamation point (!). If a particular character is internally mapped to another host character, it will be converted to the appropriate host character.

Using the previous example, this would mean that even if the Keyboard Remapper showed that the exclamation point (!) is mapped to SHIFT+1, pressing SHIFT+1 will not display the exclamation point with hosts that do not support it.

e-Print Java Applet and Netscape Communicator

The first time you use e-Print Java Applet with Netscape Communicator, you must access the presentation, close the browser, and then access the presentation again to print. This ensures that the necessary .jar file is downloaded.

Note You only have to do this once.

Running e-Print Java Applet as a Service with Netscape Communicator

If you run e-Print Java Applet as a service with Netscape Communicator, you cannot run any other viewer or printer applet. If you need to run e-Print Java Applet as a service in conjunction with another viewer or printer applet, you must use Internet Explorer.

In addition, the e-Print Java Applet service will start and run before anyone logs on to the computer. However, if someone logs on and then logs off, the service will terminate. If you need e-Print Java Applet to continue running as a service after a user logs off, you must use Internet Explorer.

Changing the Remote Port for an e-Vantage Gateway Connection

If you are using an e-Vantage Gateway connection, and you change the Remote Port, you must also change the local port in the client path on the gateway. However, you cannot change the local port number using the e-Vantage Gateway Connection Manager -- you must modify the client path using INFOConnect Manager, and change the local port from NTGATE to Other by typing the desired value.

Remapping the CTRL Key

You cannot remap the CTRL key, although it does not appear in red on the Keyboard Remapper Settings page.

No Euro Symbol Support

ALC Terminal Viewer and e-Print Java Applet do not support the euro symbol.