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Troubleshooting Presentation Manager

Try caching the Java files on the client.
  1. In the MCS Selection panel, point to Products and then click Presentation Manager.
  2. The Presentation Manager tree appears.

  3. In the Presentation Manager tree, click Manage Presentations.
  4. The Manage myAccess Links page appears in the Management panel.

  5. From the Manage myAccess Links page, click Server Settings.

  6. From the Presentation Manager Server Settings dialog box, select the Client tab.

  7. In the Caching group box, select one of the following:
    Do this
    Disabled Prevent the Java files from being cached on the client.
    On Demand Cache only the core Java configuration files on the client, and download other Java files only when using certain features (such as the Keyboard Remapper). This saves disk space by not caching files that are used infrequently. For applications, all Java files are cached.
    Cache All Cache all Java files on the client.
    Run Locally Cache all Java files on the client, and launch locally without accessing the server. This creates a shortcut on the desktop for user ease.
    Ask User Allow the user to specify the caching options on the Cache Preferences page (accessed by clicking Preferences on the myAccess Links page).
    Note Caching the files ensures that users do not have to wait for the files to download the next time they access the presentation. However, if the Java files are updated on the server, the users might not receive the latest files. (This applies only to the Java code itself; configuration changes are always downloaded.) If the Java files are cached, and the user subsequently wants to receive an updated version, the user must manually remove the cached files.
  8. Click OK.

    This setting affects all users, and any change takes effect the next time the users access the Presentation Access page.

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