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Troubleshooting Presentation Manager

Specify the correct download location for Sun JRE.
  1. In the MCS Selection panel, point to Products and then click Presentation Manager.
  2. The Presentation Manager tree appears.

  3. In the Presentation Manager tree, click Manage Presentations.
  4. The Manage myAccess Links page appears in the Management panel.

  5. From the Manage myAccess Links page, click Server Settings.

  6. From the Presentation Manager Server Settings dialog box, click the Sun JVM tab.

  7. Make sure the URL To Internet Explorer Sun JRE Object Download box displays the URL from which to download Sun JRE. The default value is the following:

  8. Click OK.

  9. Have the user access the presentation and try to run the application again.

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