Presentation Manager Help Globe Icon

Troubleshooting Presentation Manager

Assign the user to the presentation.
  1. In the MCS Selection panel, point to Products and then click Presentation Manager.
  2. The Presentation Manager tree appears.

  3. In the Presentation Manager tree, click Manage Presentations.
  4. The Manage myAccess Links page appears in the Management panel.

  5. Select the desired presentation.

  6. Click Assign Users.
  7. The Assign Users dialog box appears.

  8. If the user does not appear in the Assigned list, select the user in the Directory list, click Add, and then click OK.

    If the user does not appear in the Directory list, you might have to select a different domain (if you're using Windows NT (NTDS) as your directory service), or you might have to modify your directory service. For more information, refer to the Help for Management & Control Services (MCS).

  9. Make sure the user is logging onto the myAccess Links page using the user name that has been assigned to the presentation, and have the user refresh the myAccess Links page.

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