Click on an error message to view details.
Several things can cause this message to appear:
Server response time can be affected by the distance between sites. If you see this message when trying to connect to a server, increase the Connect Timeout setting to give the server more time to respond during the login process.
On some systems, turning off the use of animation (such as showing a waving flashlight while you are waiting for a directory listing) fixes display problems that cause Reflection to hang when you attempt a connection. To disable the use of animation, open the Tools menu, click Options, open the Preferences tab and enable Do not use animation.
By default, Reflection sends a PWD command when you connect to your server. Some servers don't support this command. Press F7 to open the command window before you try connecting to your server. If the server returns an error after Reflection sends the PWD command, try enabling this setting. To configure Reflection to connect without the PWD command, open the Directories tab of the Site Properties dialog box and select Don't send PWD Command.
By default, the client connects using the PASV command. This causes the client to initiate a separate data connection for directory listings and file transfers, which is required for connections through some firewalls. If your server does not support the PASV command, you can disable the Use passive mode setting on the Connection tab of the Site Properties dialog box.
If you don't see a directory listing in either the server pane or the command window, your server may not support the PASV command. Try clearing the Use passive mode setting in the Connection tab of the Site Properties dialog box.
This error may indicate that the FTP Client is trying to find a local file path that does not exist. Check the local Home folder setting to be sure that the folder path exists on your computer. To view or edit this setting, open the Site Properties dialog box, click Directories, then find Home folder under Local.