Identifying the Source of the Problem
When you encounter a problem with the Reflection FTP Client, it may help to compare the behavior to that of another client. You can use the Microsoft FTP client to open a connection to the FTP server where the problem occurs; then try using this client to duplicate the operation that causes the problem.
If you can duplicate the problem when you use a different FTP client, one of these conditions may apply:
If the problem only occurs when using the Reflection FTP Client (you can't duplicate the problem when you connect to the server using a different FTP client), check the troubleshooting solutions.