Try changing the Use structured listing data setting (Site Properties > Security > Secure Shell) if you are connecting using SFTP and the server pane display is missing or is not correctly displayed. This setting specifies which data list style sent by the server is used to create the directory display in the right pane of the FTP Client. When this setting is not selected (the default), the FTP Client uses the standard UNIX-style data list. When it is selected, the FTP Client uses the structured data list.