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KDC Unreachable

Possible causes for this error message:

  • Problem: The KDC (Key Distribution Center) may not be running.

    Solution: Confirm that the KDC is running.

  • Problem: You may need to enter a fully qualified host name.

    Solution: Check your realm configuration. If necessary, enter a fully qualified host name.

  • Problem: The server's host may be down.

    Solution: Verify that the server's host is running.

  • Problem: If you run the Reflection Kerberos client using an SLIP or PPP connection, and use DNS only for host name resolution, you may be having a timeout problem.

    Solution: Try connecting again at a later time, or check to see whether the network is having problems.

  • Problem: You may need to run Kerberos 5 security server software.

    Solution: Contact your Kerberos system administrator to verify that your system is running the appropriate security server software.

  • Problem: The Maximum UDP packet size setting may have been set to 0 for this KDC, which forces TCP protocol for all communications with the KDC. The KDC to which you are authenticating may require UDP protocol.

    Solution: Set the Maximum UDP packet size to a value greater than 0.

Related Topics

Contacting Technical Support

Set the Maximum UDP Packet Size