Initial Logon to the FileXpress Gateway Administrator

FileXpress Gateway Administrator is a web-based tool for provisioning users and configuring transfers. Use this procedure to connect to Gateway Administrator and log on. Your initial logon resets the default administrative password.

Before you begin

Install the FileXpress Gateway Administer.

To connect to the FileXpress Gateway Administrator and log on

  1. Connect to the FileXpress Gateway Administrator console using either of the following methods:

    On the server running FileXpress Gateway Administrator, use the Windows Start menu (or Apps list). It is installed under Attachmate FileXpress Gateway > FileXpress Gateway Administrator.


    From a web browser on any system with access to the FileXpress Gateway Administrator server, enter the following URL replacing <gateway_administrator_host> with the name or IP address of the host running FileXpress Gateway Administrator.



    Note: You will see a warning message before you see the login page. This warning shows up because the FileXpress Gateway Administrator installs with a self-signed security certificate that is unknown to your browser. For initial testing purposes, you can ignore this warning and proceed with the connection (Internet Explorer or Chrome) or add an exception (Firefox). For more information, see Server Certificate Management.


  2. For your initial logon, enter the following credentials:

    Username: admin

    Password: secret

  3. Immediately after your first logon, you will be prompted to change the password for the admin account.

    Note: If you are configuring Gateway Administrator in a production environment, use a secure password that meets your company's password requirements.

Use the next procedure to specify an actual email address for the default admin user.

To update the email address of the default admin account

  1. From Gateway Administrator, click the Users tab.
  2. Select the default "admin" user and click Edit.
  3. Edit Email address and click Save.


Note: After you begin to provision actual users, you should add appropriate users to the Administrators group to replace the default admin account. This helps ensure that the correct users will have full access to FileXpress Gateway configuration, and that backup administrators are available to provide access if needed. For details about how to add Windows domain users to the Administrators group, see Add LDAP Users to the Administrators Group.


Configure Email Support in FileXpress Gateway Administrator