Configure Your Browser to Trust a Self-Signed Certificate
If you use the default FileXpress Secure Shell Proxy certificates, you will see a certificate warning when you connect to the Gateway Administrator and the Transfer Client. Use these procedures to remove these warnings.
Note: The procedures below are appropriate for testing. However, before you deploy the Transfer Client to end users, you should configure FileXpress Secure Shell Proxy to use certificates signed by a well-known Certificate Authority. (See Replace the Default Server Certificate.) With the updated certificate in place, the following procedures are not necessary.
To add an untrusted certificate in Internet Explorer
- When you see a warning that the security certificate was not issued by a trusted certificate authority, select Continue to this website.
This connects you to the web page and displays a certificate error alert in the address bar.
- Click the certificate error alert to view the Certificate Error message shown here:
- Click View Certificates.
- On the certificate General tab, click Install Certificate.
Note: If the Install Certificate button is not visible, you need to modify your browser's security settings. Go to Tools > Internet Options > Security, then clear Enable Protected Mode. You can restore this setting after you install the certificate.
- In the Install Certificate Wizard, select Place all certificates in the following store.
- Click Browse and select Trusted Root Certification Authorities, then continue through the remaining steps to install the certificate.
Note: Chrome uses the same certificate store as Internet Explorer, so adding a certificate here also adds it for Chrome.
To add an untrusted certificate in Firefox
- When you see a warning that the connection is untrusted, click I understand the Risks.
- Click Add Exception.
- Leave Permanently store this exception selected and click Confirm Security Exception.
- Click OK to close the dialog boxes.
To add an untrusted certificate in Chrome
- The certificate warning message you see depends on your Chrome version:
- If you see a message that says your connection is not private, click Advanced, the click the Proceed to link.
- If you see a message that says the site's security certificate is not trusted, click Proceed anyway.
- Save the presented certificate to a file. To do this:
- Click the site information icon in the address bar:
- Click Certificate Information.
- On the Details tab, click Copy to File and save the file using defaults.
- Open the Windows certificate store:
- Click the customize button (three bars) in the upper right:
- Click Settings.
- Click Show advanced settings.
- Click Manage certificates.
- Import the saved certificate:
- Click the Trusted Root Certification Authorities tab.
- Click Import, then continue through the remaining steps to install the certificate.
To add an untrusted certificate in Safari
- When you see a warning that Safari can't verify the identity of the website, click Show Certificate.
- Click the arrow next to Trust to view the options.
- Select Always Trust in the drop-down list for the option When using this certificate.
- Click Continue.
- Enter your password to modify your Certificate Trust settings.