Configure Your Browser to Trust a Self-Signed Certificate

If you use the default FileXpress Gatewa certificates, you will see a certificate warning when you connect to the Gateway Administrator and the Transfer Client. Use these procedures to remove these warnings.

Note: The procedures below are appropriate for testing. However, before you deploy the Transfer Client to end users, you should configure FileXpress Gateway to use certificates signed by a well-known Certificate Authority. (See Replace the Default Server Certificate.) With the updated certificate in place, the following procedures are not necessary.

To add an untrusted certificate in Internet Explorer

  1. When you see a warning that the security certificate was not issued by a trusted certificate authority, select Continue to this website.

    This connects you to the web page and displays a certificate error alert in the address bar.

  2. Click the certificate error alert to view the Certificate Error message shown here:

    Certificate Error

  3. Click View Certificates.
  4. On the certificate General tab, click Install Certificate.

    Note: If the Install Certificate button is not visible, you need to modify your browser's security settings. Go to Tools > Internet Options > Security, then clear Enable Protected Mode. You can restore this setting after you install the certificate.

  5. In the Install Certificate Wizard, select Place all certificates in the following store.
  6. Click Browse and select Trusted Root Certification Authorities, then continue through the remaining steps to install the certificate.

Note: Chrome uses the same certificate store as Internet Explorer, so adding a certificate here also adds it for Chrome.

To add an untrusted certificate in Firefox

  1. When you see a warning that the connection is untrusted, click I understand the Risks.
  2. Click Add Exception.
  3. Leave Permanently store this exception selected and click Confirm Security Exception.
  4. Click OK to close the dialog boxes.

To add an untrusted certificate in Chrome

  1. The certificate warning message you see depends on your Chrome version:
    • If you see a message that says your connection is not private, click Advanced, the click the Proceed to link.
    • If you see a message that says the site's security certificate is not trusted, click Proceed anyway.
  2. Save the presented certificate to a file. To do this:
    • Click the site information icon in the address bar: 
    • Click Certificate Information.
    • On the Details tab, click Copy to File and save the file using defaults.
  3. Open the Windows certificate store:
    • Click the customize button (three bars) in the upper right:
    • Click Settings.
    • Click Show advanced settings.
    • Click Manage certificates.
  4. Import the saved certificate:
    • Click the Trusted Root Certification Authorities tab.
    • Click Import, then continue through the remaining steps to install the certificate.

To add an untrusted certificate in Safari

  1. When you see a warning that Safari can't verify the identity of the website, click Show Certificate.
  2. Click the arrow next to Trust to view the options.
  3. Select Always Trust in the drop-down list for the option When using this certificate.
  4. Click Continue.
  5. Enter your password to modify your Certificate Trust settings.