Installing FileXpress Gateway

Before you install FileXpress Gateway, review the configuration options described in the Introduction.

  • For the simplest configuration, you can install all FileXpress Gateway services on a single system. (The optional Reflection for Secure IT Server cannot be installed on this system.)
  • For a distributed configuration, you will need to run the installer on each computer in your configuration, selecting the appropriate features for each installation, as described in the procedure below.

    Note: You must install the same version (and build) of all FileXpress Gateway components.

To install FileXpress Gateway

  1. Log on to Windows using an Administrator account.
  2. Start the Setup program (setup.exe).

    When you download FileXpress Gateway from the Attachmate download site, you are first prompted to select a folder in which to extract the installation files. This is a temporary location. After this step is complete, the Setup program starts automatically.

  3. FileXpress Gateway requires the Microsoft Visual C++ Redistributable Package. It is installed by the Setup program if it is not already on your system. If you see a message saying that this package must be installed, click Continue to install this required software. The FileXpress Gateway installation continues after this prerequisite is installed.
  4. Review and accept the license agreement.
  5. (Optional) Enter your user information on the User Information tab.
  6. Click the Feature Selection tab. Use the table below to determine which features you need to install on each computer in your configuration.

    To remove a feature, click the icon next to the feature name and select Feature will be unavailable. To add a feature, click the icon and select Feature will be installed on local hard drive.

    Note the following:

    • The FileXpress Gateway Proxy and FileXpress Gateway Administrator are both installed by default. This configuration is useful for evaluation and initial testing.
    • The FileXpress Gateway Proxy feature always installs both the FileXpress Transfer Server and the FileXpress Secure Shell Proxy. These two services must always be installed together on the same server.
    • The Reflection for Secure IT Server cannot be installed on the same system as the FileXpress Secure Shell Proxy.

       

      Computer you are setting up

      Feature(s) to install

      A single system that will run all FileXpress Gateway services

       

      FileXpress Gateway Proxy
      FileXpress Gateway Administrator

      FileXpress Gateway Proxy
      (Typically runs in the DMZ.)

       

      FileXpress Gateway Proxy

      FileXpress Gateway Administrator
      (Typically runs behind the firewall.)

       

      FileXpress Gateway Administrator

      File storage server
      (This optional server typically runs behind the firewall.)

      Reflection for Secure IT Server

  7. (Optional) To change the default installation folder, click the File Location tab.
  8. Click Install Now.
  9. On the final installation screen, select Restart my computer for me and click Close.

    Note: The system restart is required to complete the installation.

To confirm that the installed services are running

The FileXpress services are configured to start automatically when you restart Windows. You can use the Windows Services console to confirm that your services are running.

  1. Open the Windows Services console (Start > All Programs > Administrative Tools > Services).
  2. Confirm that the services are running. The following services are installed with FileXpress Gateway features:

    Installed feature

    FileXpress service name

    FileXpress Gateway Proxy

    Attachmate FileXpress Transfer Server

    Attachmate FileXpress Secure Shell Proxy

    FileXpress Gateway Administrator

    Attachmate FileXpress Gateway Administrator

    Reflection for Secure IT Server

    Attachmate Reflection for Secure IT Server

Note: After these services are started by a Windows system restart or by using the Services console, it might take a few minutes before they are available for use.

Related Topics

Ports and Firewall Configuration

Start and Stop the FileXpress Gateway Administrator Service

Start and Stop the FileXpress Transfer Server