Enabling Tracing in Terminal Viewers

You can configure a Terminal Viewer session to capture its communications with the host to help resolve connection problems. When the user launches the session, a temporary (trace) file is created on the user's computer.

Before you can send Terminal Viewer traces to the MCS trace log, you must also configure trace options for MCS. For more information, see Configuring a New Trace.

To enable tracing for a Terminal Viewer session
  1. In the MCS left pane under Products, click Terminal Viewers.

  2. Under Terminal Viewers, click a host type and then select a configuration type.

  3. In the Configuration List, select a configuration and then click Properties.

  4. From the Properties page, select Trace, and then click Configure.

  5. From the Trace Properties page, select Enable Trace.

  6. To send the trace file to MCS, accept the default value for the MCS trace file directory in the URL box.

    The URL for the MCS default trace file directory is http://server_name/mcs/logtrace (spaces are not permitted).

    Using the default URL, the trace file is saved to ...\mcs\data\mcs\trace and appears in MCS as a trace file of type LEGACY. Terminal Viewers automatically names trace files sessionname.binary, where sessionname is the name of the current client session.

  7. Save your changes.

    Terminal Viewers create a separate trace file for each host session. Trace can be used with both terminal and printer configurations.
Related Topics
Bullet Events and Tracing, Overview
Bullet Configuring a New Trace
Bullet Starting or Stopping a Trace
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